From customer acquisition and collection to intelligent services, talk to customers through YCloud & WhatsApp to reduce manual intervention, reduce overdue rates, and improve first-borrow conversion rates and user satisfaction.
15%
First borrow conversion rate increased
40%
Lower non-performing loan ratio
70%
Increase customer satisfaction
Use WhatsApp API to send verification code
Delivery billing, significantly reduce SMS costs
Real-time message delivery, 100% accurate return receipt
Introducing customers to exciting features and services
Create engaging WhatsApp marketing content
Welcome new customers and attract customers with special interest rates
Reinvigorate customer interest with personalized messages
Automatically send loan and repayment notifications
Loan progress, audit results, quotas, etc. can be notified to users in real time via WhatsApp
Automatically send bills and payment reminders via WhatsApp before payment date
Overdue reminders to reduce bad debts
Build a non-stop service department
Use AI to answer up to 90% of common questions, such as interest, amount, repayment method
Seamless transfer to human customer service inbox when AI cannot answer
Measure your team's performance
Make full use of the world's most popular social software to help companies increase revenue or reduce costs
Designed for developers, it is easy to integrate WhatsApp Business API into your system. We also provides comprehensive SDK downloads and detailed documentation to help you achieve seamless integration.
Broadcast WhatsApp messages on a large scale to drive marketing conversions and get more clicks, potential customers, and sales.
Automate WhatsApp marketing to send the right information to customers at the right time to increase conversion rates and revenue.
Provide 24/7 intelligent customer service by building processes or integrating advanced AI technology.
Centralize all WhatsApp messages, easy to use, and let your team provide excellent support on WhatsApp
Simplify click-through WhatsApp ads, measure and attribution through YCloud
WhatsApp chat link / QR / button generator
Customer data management platform based on WhatsApp
Explore YCloud to unlock your growth potential!