YCloud+Shopify

Grow your Shopify business with WhatsApp

Connect your Shopify store. Turn visitors into leads with a WhatsApp Widget and Click-to-WhatsApp ads—and keep the conversation going.

Connect ShopifySee how it works

Shopify App StoreOfficial WhatsApp Premier PartnerFree to install

Roam Atelier logoRoam Atelier
Today
Cognac Crescent shoulder bag on a mint pedestal with coral and plum backdrop
Still thinking it over?

Hi Alex, The Crescent is still in your checkout. Pick up where you left off whenever you’re ready.

10:24 ✓✓
Thanks! I’ll finish my order now.
Shopify event

Abandoned checkout

Customer leaves before payment.

ProductThe Crescent
Follow-upJourney
WhatsApp reminderSent
Abandoned checkout recoveryBring shoppers back to checkout.
Turn visitors into lasting customer relationshipsCapture WhatsApp leads you can follow up with beyond the first store visit.
Help shoppers with better contextGive AI and your team the store information they need to offer more relevant service.
Drive repeat sales. See what works.Keep customers engaged through automated outreach and measurable marketing.

From store visits to repeat purchases

Connect Shopify data with YCloud’s WhatsApp tools to capture, assist, and re-engage customers.

01

Capture traffic and keep leads traceable

Turn ad clicks and store visits into WhatsApp leads you can continue following up with.

  • Use Click-to-WhatsApp ads to bring interested visitors into chat.
  • Add a WhatsApp Widget so Shopify shoppers can ask questions directly.
02

Sync store data for more informed service

Bring Shopify customer data and tags into YCloud so AI Agents and your team can support shoppers more efficiently.

  • Automatically sync customer orders and tags.
  • Route inquiries to the right team.
  • Let AI Agents and people work together.
03

Automate marketing and track results

Use Shopify events and customer segments to automate WhatsApp outreach, then track clicks and order conversions.

  • Recover abandoned checkouts and confirm COD orders.
  • Send shipping and delivery notifications.
  • Run segmented Campaign broadcasts.

Your store. Connected in three steps.

Bring Shopify into YCloud, then build the customer experiences that matter to your business.

01

Install and connect

Open Shopify in YCloud Integrations, go to the Shopify App Store, and install the app to authorize your store.

02

Sync your store data

Sync historical customer and order data after connecting, so your team can work with existing store context.

03

Start engaging customers

Set up your Widget and ads, build Journey automations, and create segmented marketing Campaigns.

Typical Use Cases

WhatsApp use cases for your Shopify store

Shopify+YCloud
Roam Atelier logoRoam AtelierWhatsApp
I’m looking for a bag for a weekend trip. What would you recommend?
AI agent

I’d recommend The Weekender for a short trip. Take a look at the product details here 👇

The Weekender black leather travel bag on a lavender plinth in a sunlit apricot setting
The Weekender

A bag for your next weekend trip.

Colour: Black
10:24 ✓✓
AI product recommendations

Frequently asked questions

What to know about the YCloud Shopify integration.

Each YCloud company (tenant) can connect one Shopify store. A YCloud account can manage multiple companies, each with its own store connection.
The YCloud Shopify app is currently free to install, with no separate integration fee. WhatsApp messaging fees and any paid YCloud plan features are charged separately.
YCloud uses phone numbers to match customer identities. Shopify customers have one default phone number, which is used for matching when available. This does not guarantee that all duplicate customer records will be merged.
In your Shopify admin, open Settings, then Apps and sales channels. Find YCloud and uninstall the app.

Bring your Shopify customers closer with WhatsApp

Start with your store. Build the next conversation with YCloud.

YCloud × Shopify Integration | Grow Your Business with WhatsApp